Furthermore, according to the Loss Prevention Research Council, a trade organisation, in a recent survey of shoplifting offenders, 72 percent claimed self-checkout made stealing considerably simpler; just 8% thought it made shoplifting more difficult. People steal from self-service checkout terminals on a regular basis. In fact, according to research conducted by the UC San Diego School of Law, between 2007 and 2016, there were more than 1 million cases of shoplifting from self-checkout lanes across the United States.
In fact, according to the UC San Diego School of Law, between 2007 and 2016, there were more than 1 million cases of shoplifting from self-checkout lanes across the United States. The number of incidents has increased nearly every year since the machines were introduced into Walmart stores in 2004. At first, they were used primarily for high-value items such as jewelry and watches, but over time, that changed. Now, they account for about one-third of all thefts from retail stores.
Stuff worth $10,000 or more has been stolen from Walmart self-checkout lines. In one case reported to police in Houston, Texas, three men entered a single Walmart store using stolen identities and removed more than $40,000 in merchandise from the self-checkout line. Another man was arrested for allegedly stealing $20,000 in merchandise from two different Walmart stores under the same identity.
According to industry analysts, self-checkout gives typical customers with opportunity for theft, transforming them into "part-time" thieves who try to justify their criminal behavior. The American Institute of Certified Public Accountants says that average consumers stole $119.00 worth of merchandise in 2007. Stealing from self-checkout registers is easy because there are no staff members available to monitor the machines or prevent them from being stolen from.
In addition, self-checkout machines are easy to use and require little training for employees. Because of this, many small businesses are switching over their employees' jobs information technology systems to self-checkout kiosks instead of checkout counters. However, because there is no person to help customers if they have a problem with their card or answer any questions, many experts believe that this type of system is worse for customer service than using counter staff.
Studies also show that people who use self-checkout tend to be younger and more likely to be male. This may be due to young men feeling entitled to free items and older people afraid to go through the effort of checking out themselves. However, women are increasingly using self-checkout too so this trend appears to be spreading to include everyone.
Unfortunately, persons who believe they can get away with stealing by not scanning all of the products before placing them in the bag are abusing the self-checkout. People get arrested for shoplifting all the time. Petty theft, on the other hand, can land you in jail for up to a year. Getting caught stealing means you will have trouble buying anything else from that store or any other retail business that uses the same surveillance system.
The best option if you do choose to steal from a store is to use the self-checkout. This way there is less chance of getting caught by someone who knows how to scan items properly. Also, using self-checkout reduces the risk of confrontation with security guards or loss of merchandise due to handling.
Stealing from stores that use video surveillance is even more dangerous because you cannot be sure what you are moving into the bag is actually what was photographed. In fact, studies show that almost all stolen goods are never recovered because they are sold by thieves who trade them for other items they can sell faster. Therefore, it is important to leave no trace of your crime when stealing property worth more than $10,000.
If you get caught by a security guard or employee, apologize and say you were only going to put back what you took. Then give them a tip of what happened so they can be on the lookout for other people trying to steal stuff.