Under the Privacy Act, you have the right to view personal information that we have on file for you. You also have the right to request that your personal information be corrected if it is incorrect, out-of-date, incomplete, irrelevant, or misleading.
In aged care facilities, staff members usually have access to all areas of the facility and are therefore likely to see or hear things they should not. This includes residents' rooms. So even though privacy in aged care facilities is well intended, it can't always be achieved effectively without also considering other factors such as safety. For example, if a resident's room was not locked, then this would be an open door policy which would allow people walking by outside the room to see into it.
Privacy in aged care facilities involves many issues beyond just locking doors. For example, deciding what type of privacy to provide for each individual resident (such as private or shared spaces) is important for their emotional wellbeing as well as for the quality of their experience at the facility. Also relevant is the choice between accommodation options with different levels of privacy, how much time people have spent in a particular area, and whether they are able to move around freely within the facility. Finally, there is the issue of who has access to what types of information about residents.
Access to your personal information is a right that you have. If a government department has easily retrievable personal information on you, you have the right to demand confirmation from the agency regarding whether or not it has the information, as well as access to it. You also have the right to ask the department to correct any inaccurate information.
You can make a request in writing by sending an e-mail to the office of privacy commissioner at opc.ca. Include "Request for Access" in the subject line. Be sure to include your full name and address when making your request. Your letter should state which type of record (such as birth certificate or health card) you would like to view, and why you are seeking this information.
If you cannot send us an e-mail, you can call our office at 905-532-7077 or write us at OPC, 320 Church Street, 8th floor, Toronto ON M5H 3CJ.
We will reply to your written request within 30 days. If we cannot grant you access to your own information, we will tell you so in writing.
If you believe that your right to access has been denied in some way, contact us immediately. Tell us what action you want us to take, and give us the details of the incident that prevented you from accessing your information.
Your personal information is safeguarded against misuse, loss, and unauthorized access, alteration, or disclosure, and personal information that is no longer required for any authorized purpose is deleted or permanently de-identified where legal and appropriate.
The Data Protection Act of 2018 governs how organizations, enterprises, and the government utilize your personal information. Everyone who is in charge of utilizing personal data must adhere to stringent guidelines known as "data protection principles." They must ensure that the data is utilized fairly, legally, and openly. Organizations that fail to comply with these rules can be fined by regulators such as the UK's Information Commissioner's Office.
Data protection principles include: transparency, consent, purpose limitation, accuracy, security, and recourse. Transparently disclosing what data is being collected, why it is needed, and who it will be shared with requires no additional explanation. Giving people the opportunity to agree or disagree with how their data is used shows respect for them as individuals. Only using the data for its intended purpose limits how it can be applied later. For example, if an organization collects data to sell advertisements, it should only use that data for advertising purposes. Not misusing data includes things like not selling personal information to criminals. Ensuring the data is accurate at all times ensures that it is not being reported falsely. Security measures should be in place to prevent unauthorized access to or loss of data. Finally, there should be a way for people to complain about how their data is handled and have it corrected when necessary.
These are just some of the many requirements under the Data Protection Act. If an organization fails to comply, they could be subject to severe penalties.